Enterprise-Grade Security

Privacy Policy

At FlowZint, your privacy is paramount. This document details how FlowZint Connect manages your data for CRM, Sales Partner Management, and Lead Tracking while ensuring highest security standards.

Never Sold

Your personal and business data is strictly confidential and never sold to third parties.

No Financial Data

We do not store any personal financial information on our application servers.

Encrypted Storage

All data is protected within our highly secure, enterprise-grade cloud infrastructure.

1. Introduction

Welcome to FlowZint Connect, a premium enterprise application developed by FlowZint. This Privacy Policy governs your use of the FlowZint Connect mobile application, designed for CRM, Sales Partner Management, Business Automation, and Lead Tracking.

We are committed to respecting your privacy and protecting your personal data. This document outlines our practices regarding data collection, usage, and safeguarding, ensuring full transparency in how we operate our services.

2. Information We Collect

To provide enterprise-grade automation and CRM services, we collect specific categories of information:

  • Account Information: Name, professional email address, phone number, and corporate credentials required for secure login.
  • Business Data: Information related to leads, sales partners, and business operations inputted manually by users to utilize the CRM functionalities.
  • Device Information: Technical data such as device model, OS version, and unique device identifiers necessary for app optimization and bug tracking.
  • Usage Logs: Interaction data within the app to improve user experience and system performance.

3. Location Access Usage

Explicit Purpose of Location Data

FlowZint Connect requests access to your device's location services. This location permission is used strictly and exclusively for lead/store verification purposes.

When our sales partners or field agents check in at a specific lead location or business store, location data ensures the authenticity of the visit, vital for accurate CRM tracking. Location data is not continuously tracked in the background outside of explicit check-in/verification actions.

4. Device & App Permissions

Beyond standard network access, FlowZint Connect may request specific hardware permissions to enable core features:

Camera & Media Access

Camera permission is entirely optional. It is requested solely to allow users to capture and upload images of business storefronts, documents, or lead-related visuals directly into the CRM. Media access is required if selecting existing photos for the same business purpose.

5. Data Storage & Security

We employ state-of-the-art security measures to protect your information.

  • Secure Infrastructure: All user and business data is stored on highly secure, enterprise-grade cloud infrastructure with robust firewall and access controls.
  • No Financial Data: FlowZint Connect does not collect, process, or store any personal financial information (such as credit card numbers or personal bank details) on our servers.
  • Encryption: Data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.

6. How We Use Information

The information collected is utilized exclusively for the operational functionality of the FlowZint Connect platform.

What We Do

Facilitate CRM features, manage sales partner networks, automate business workflows, and verify lead locations.

What We Don't Do

User data is never sold, rented, or traded to third parties for marketing or any other external purposes under any circumstances.

7. User Rights & Data Control

As an enterprise user, you and your organization retain control over your data. You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your account and associated personal data, subject to corporate compliance and retention policies of your organization.

To exercise these rights, please contact your organization's system administrator or our support team.

8. Third Party Services

FlowZint Connect may utilize trusted third-party service providers solely to facilitate our infrastructure (e.g., cloud hosting providers, secure authentication services). These providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing services to FlowZint.

9. Cookies & Analytics

While mobile applications do not use traditional web "cookies", FlowZint Connect utilizes equivalent local storage mechanisms and secure tokens to maintain your session and preferences securely.

We may use anonymized, aggregated app analytics to monitor performance, crash reports, and general usage patterns to continuously improve the stability and features of the application.

10. Data Protection

We maintain comprehensive administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Access to user data is strictly limited to authorized personnel who require it to perform their duties.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Support

contact@flowzint.in

Business Inquiries

team@flowzint.in

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We will notify users of any material changes via in-app announcements or via email to organizational administrators. Continued use of FlowZint Connect after such updates constitutes acceptance of the revised policy.